Essential NOWATCH Items for Setup

Before you get started, make sure you have all the necessary NOWATCH components:

  • Case

  • Metal, Gemstone, or Time Disc

  • Strap

  • Charger

  • USB Cable (optional)

Attaching the Straps to the Case

NOWATCH straps feature a quick-release spring bar, making it easy to swap them out as needed.

To attach the straps to the case:

  1. Pull the pin horizontally to retract the spring bar in the strap.

  2. Position the retracted spring bar between the lugs of the case and release the pin to secure the strap.

  3. The strap with the buckle should be positioned at 12 o’clock. The crown of your device should always point at 8 o’clock, regardless of whether you’re wearing the watch on your left or right wrist.

Inserting the Disc into the Case

Next, you’ll need to insert the Metal, Gemstone, or Time Disc into the case.

To insert your Disc into the case:

  1. Place the underside of your charger over the top of the Disc to activate the magnet.

  2. Insert the Disc into the case, ensuring it’s perfectly aligned.

  3. Disengage the magnet by sliding the tool to the side.

Removing and Replacing Your Disc

If you’ve purchased additional discs and wish to swap them out, follow these steps:

  1. Place the underside of the charger on top of the Disc.

  2. Lift the Disc straight up to remove it from the case.

  3. Pull the Disc sideways to detach it from the charger.

To insert a new Disc, simply follow the steps outlined in the previous section.

Charging Your NOWATCH

To charge the device:

  1. Place the device on the charger with the straps facing perpendicular to the charger’s white LED light. This ensures proper contact with the charging pins.

  2. The device will vibrate, and the charger’s white LED light will turn on, indicating charging has begun.

  3. Once fully charged (approximately 3 hours), the LED light will blink to signal the charge is complete. A full charge lasts 3–5 days, depending on usage.

How to wear your NOWATCH

To maximize skin contact with the sensors, wear your NOWATCH above the wrist bone (towards your elbow, not your hand). Ensure the fit isn’t too loose or too tight. Remember, the crown should always point to 8 o’clock, no matter which wrist you wear it on.

For tips on caring for your Case, Discs, and Straps, check out this guide.

Activating Your NOWATCH

Once your device is set up and you're ready to start using it, you’ll need to activate it by taking it out of shipping mode. To do so:

  • Press the crown on your NOWATCH.

  • The device should vibrate, indicating activation. If it doesn’t vibrate, place it on the charger for 10 minutes to complete the activation process.

Download the NOWATCH App

It’s time to download the NOWATCH app!

  • iOS Users: Download on the App Store. Requires iOS 15.0 or newer.

  • Android Users: Download on Google Play. Requires Android 10 or newer.

Create an Account

Welcome to the NOWATCH app!

Before you can explore all its features, you'll need to create an account. Please enter the following details to get started:

  • First name

  • Last name

  • Email address

  • Password

Once you're done, log in using the email address and password you just created.

Next, we’ll ask for a few additional details so that your data can be calculated more accurately and tailored specifically to you. Please enter the following information:

  • Date of birth

  • Height

  • Weight

  • Gender

  • What wrist is your watch on

  • What is your dominant hand

Tap Save once ready.

Pair your NOWATCH to the app

After creating your account, you will need to pair your device with the app for the first time. A pairing screen should open up.

In the pairing screen, follow the steps below:

  1. Tap Search for Device.

  2. Tap NOWATCH Settings.

  3. A pop-up will appear asking you to enable Bluetooth.

  4. Tap Settings, then toggle Bluetooth on. Your phone will begin searching for your device.

  5. When the Bluetooth Pairing Request pop-up appears, make sure the serial number starting with NX matches the one on the back of your device.

  6. Tap Pair. After a few seconds, your NOWATCH should be successfully connected.

You’ll know it’s connected when you see a green circle on the watch-shaped icon in the top-right corner of the Now screen.

For more details, tap that same icon (Device Details) to view your current connectivity status.

Perceived Stress Questionnaire

Now that you've created your account and are connected to the app, it's time to complete a short, 5-minute perceived stress questionnaire.

Your answers help us understand your relationship with stress and identify your primary wellness goal.

We encourage you to retake the questionnaire every month to monitor your progress and reflect on how your experience with stress evolves.

Your responses will be saved in Settings (accessible via the gear icon at the top left of the Now screen).

App Overview

You're all set! Go ahead and explore the app’s various screens to get the most out of your NOWATCH experience.

Access the guides in our App Folder for a comprehensive overview of the app. You’ll find everything you need, from key metrics and main features to app basics and helpful user guides for both, iOS and Android.

Browse through the various screens below to learn more.