
What is the NOWATCH Serial Number?
The NOWATCH serial number is a unique code assigned to your individual device. It helps our team identify your exact watch for support, warranty, or service purposes.
Why it matters:
It distinguishes your device from others, even if they’re the same model.
Knowing where to find your serial number can be helpful when troubleshooting certain issues, such as connectivity problems, or when contacting our support team.
It can be used for warranty checks, repairs, returns, or tracking.
Meaning of the numbers
The number format is structured as NX: YWWXXXXX, explained below:
Y = Last digit of the production year. For example, for 2025, this would be "5".
WW = Week number of production. For example, "05" indicates week 5.
XXXXX = A rolling number starting from 00001 each week.

Where can you find it?
On your device:
You can find the unique serial number on the back of your device (on the case).In the app:
Alternatively, go to the Now tab and tap the Device Details screen (watch-shaped icon in the top right corner). The serial number will be listed there.