What is the NOWATCH Serial Number?

The NOWATCH serial number is a unique code assigned to your individual device. It helps our team identify your exact watch for support, warranty, or service purposes.

Why it matters:
  • It distinguishes your device from others, even if they’re the same model.

  • Knowing where to find your serial number can be helpful when troubleshooting certain issues, such as connectivity problems, or when contacting our support team.

  • It can be used for warranty checks, repairs, returns, or tracking.

Meaning of the numbers

The number format is structured as NX: YWWXXXXX, explained below:

  • Y = Last digit of the production year. For example, for 2025, this would be "5".
    WW = Week number of production. For example, "05" indicates week 5.
    XXXXX = A rolling number starting from 00001 each week.

Where can you find it?

  • On your device:
    You can find the unique serial number on the back of your device (on the case).

  • In the app:
    Alternatively, go to the Now tab and tap the Device Details screen (watch-shaped icon in the top right corner). The serial number will be listed there.