NOWATCH X Onboarding

Before you get started, make sure you have all the necessary NOWATCH components:

• Case

• Metal, Gemstone, or Time Disc

• Strap

• Charger

• USB Cable

1. Pull the small pin sideways to retract the spring bar on the strap (see A).

2. Place the strap between the lugs on the watch case while keeping the spring bar retracted.

3. Release the pin so the spring bar locks into place securely.

4. Make sure the strap with the buckle is attached at the 12 o’clock position.

5. The crown (button) on the case should always point to 8 o’clock when worn, whether you wear the device on your left or right wrist.

1. Place the underside of the charger over the top of your Disc to activate the magnet (A).

2. Lower the Disc into the case, making sure it sits perfectly aligned (B).

3. Slide the charger sideways to disengage the magnet (C). The Metal Discs have a larger metallic mass, resulting in a stronger magnetic force when using the underside of the charger.

Important

• Always keep the charger vertical when placing or removing a Disc.

• Do not use your fingers to change the Disc.

• Avoid tilting the Disc during placement or removal.

Now that you have setup your device, it's time to download the NOWATCH app!

• iOS users: Download the app on the App Store. You will require iOS 16.0 or newer.

• Android users: Download the app on Google Play. You will require Android 10 or newer.

Welcome to the NOWATCH app!

Before you can explore all its features, you'll need to create an account. Please enter the following details to get started:

• First name

• Last name

• Email address

• Password

Once done, tap Create Account.

You’ll receive a verification email in your inbox. Once you’ve confirmed your email address, you can log in using the email and password you just created.

To activate your NOWATCH, place the watch on the charger. It should activate automatically.

Placing NOWATCH on the Charger

1. Place it with the lugs positioned perpendicular to the LED light (see ✅).

2. The device will vibrate, and the white LED on the charger will turn ON to confirm charging has started.

3. If placed incorrectly, the LED will stay OFF (see ❌).

Now it's time to pair your device with the app for the first time.

In the pairing screen, follow the steps below:

1. Tap Start Pairing

2. A pop-up will show asking you to enable Bluetooth.

3. Open your phone's Settings and toggle Bluetooth on. Your phone will begin searching for your device.

4. Choose your device by tapping the right NOWATCH serial number. The serial number starts with NX and should match the one on the device. You'll find it on the back side of the watch, printed in small text above the sensors.

5. Tap Pair. After a few seconds, your NOWATCH should be successfully connected.

You’ll know it’s connected when you see a green circle on the watch-shaped icon (Device Details) in the top-right corner of the Now screen.

Get more guidance on pairing your device here.

We cannot access your data unless you agree to share it with us. Rest assured we will never sell or distribute your data.

Please note that Data Sharing is necessary to enable AI features. Additionally, when you enable Data Sharing, you can easily restore your backed-up data after deleting and reinstalling the app (iOS only).

Next, we’ll ask for a few additional details so that your data can be calculated more accurately and tailored specifically to you.

1. Access Settings (top left corner) in the Now tab.

2. Tap Personal > Profile

3. Enter the following information:

   • Date of birth

   • Height

   • Weight

   • Gender

   • What wrist is your watch on

   • What is your dominant hand

4. Tap Save once ready.

After completing your personal information, let us know what is your intention with NOWATCH.

Choose one of the options below:

• Change my relationship with stress

• Feel more positive and confident

• Monitor and manage my health

• Create sustainable habits for myself

• Improve my relationship with others

• Feel more energised and motivated

Now that you've created your account, are connected to the app, and filled out key information, it's time to complete a short, 5-minute perceived stress questionnaire.

Your answers help us understand your relationship with stress and identify your primary wellness goal.

We encourage you to retake the questionnaire every month to monitor your progress and reflect on how your experience with stress evolves.

Your responses will be saved in Settings.

The next section provides a brief introduction to the app. You'll find key terms related to stress and usage, including:

• Stress Gauge

• Calm Zone

• High Reactivity

• Check-in

• Check-in Vibrations

• Sleep

• Reflections (Insights by AI)

Turn on NOWATCH notifications to stay informed! This way, we can let you know when your battery is running low and send you helpful reminders to check in and make the most of your NOWATCH.

To receive these notifications, please make sure to enable them in your phone’s settings.

Make sure to wear your NOWATCH just above your wrist bone, closer to your elbow, not your hand, and adjust the strap so it fits snugly. This helps the sensors maintain good contact with your skin for the most accurate measurements.

The crown should always point to the 8 o’clock position, no matter which wrist you wear it on.

For tips on caring for your NOWATCH, check out this guide.

To learn essential tips for optimal use, access this guide.