Getting Started with Your NOWATCH

NOWATCH straps feature a quick-release spring bar, making it easy to swap them out as needed.

To attach the Strap:

1. Pull the small pin sideways to retract the spring bar on the strap (see A).

2. Place the strap between the lugs on the watch case while keeping the spring bar retracted.

3. Release the pin so the spring bar locks into place securely.

4. Make sure the strap with the buckle is attached at the 12 o’clock position.

5. The crown (button) on the case should always point to 8 o’clock when worn, whether you wear the device on your left or right wrist.

To remove the Strap:

• Press the small pin inward (see A) to release the spring bar from the lugs (see B).

• Gently pull the strap away from the case.

Next, you’ll need to insert the Metal, Gemstone, or Time Disc into the case.

The bottom of the charger includes a strong magnet designed to interchange the discs of your NOWATCH. Keep in mind that the Metal Discs have a larger metallic mass, resulting in a stronger magnetic force when using the underside of the charger.

To insert the Disc:

• Place the underside of the charger over the top of your Disc to activate the magnet (A).

• Lower the Disc into the case, making sure it sits perfectly aligned (B).

• Slide the charger sideways to disengage the magnet (C).The Metal Discs have a larger metallic mass, resulting in a stronger magnetic force when using the underside of the charger.

To remove the Disc:

• Place the charger flat on top of the Disc (A, B).

• Lift the charger straight up to remove the Disc from the case (C).

• Slide the Disc sideways to release it from the charger (D).

Your NOWATCH comes with a charger and (optionally) a USB-C cable.

• Place the watch on the charger with the lugs positioned perpendicular to the LED (see ✅).

• The device will vibrate and the white LED on the charger will turn ON to confirm charging has started.

• If placed incorrectly (see ❌), the LED will stay OFF.

Charging takes about 3 hours.

When fully charged, the LED will blink ON and OFF.

To maximize skin contact with the sensors, wear your NOWATCH above the wrist bone (towards your elbow, not your hand). Ensure the fit isn’t too loose or too tight. Remember, the crown should always point to 8 o’clock, no matter which wrist you wear it on.

For tips on caring for your Case, Discs, and Straps, check out this guide.

Once your device is set up and you're ready to start using it, you’ll need to activate it by taking it out of shipping mode. To do so:

• Press the crown on your NOWATCH.

• The device should vibrate, indicating activation. If it doesn’t vibrate, place it on the charger for 10 minutes to complete the activation process.

It’s time to download the NOWATCH app!

• iOS Users: Download on the App Store. Requires iOS 15.0 or newer.

• Android Users: Download on Google Play. Requires Android 10 or newer.

Welcome to the NOWATCH app!

Before you can explore all its features, you'll need to create an account. Please enter the following details to get started:

• First name

• Last name

• Email address

• Password

Once you're done, log in using the email address and password you just created.

After creating your account, you will need to pair your device with the app for the first time. A pairing screen should open up.

In the pairing screen, follow the steps below:

1. Tap Search for Device.

2. Tap NOWATCH Settings.

3. A pop-up will appear asking you to enable Bluetooth.

4. Tap Settings, then toggle Bluetooth on. Your phone will begin searching for your device.

5. When the Bluetooth Pairing Request pop-up appears, make sure the serial number starting with NX matches the one on the back of your device. You'll find it printed in small text above the sensors.

6. Tap Pair. After a few seconds, your NOWATCH should be successfully connected.

You’ll know it’s connected when you see a green circle on the watch-shaped icon in the top-right corner of the Now screen.

For more details, tap that same icon (Device Details) to view your current connectivity status.

Next, we’ll ask for a few additional details so that your data can be calculated more accurately and tailored specifically to you. Please enter the following information:

• Date of birth

• Height

• Weight

• Gender

• What wrist is your watch on

• What is your dominant hand

Tap Save once ready.

After completing your personal information, let us know what is your intention with NOWATCH.

Choose one of the options below:

• Change my relationship with stress

• Feel more positive and confident

• Monitor and manage my health

• Create sustainable habits for myself

• Improve my relationship with others

• Feel more energised and motivated

Now that you've created your account and are connected to the app, it's time to complete a short, 5-minute perceived stress questionnaire.

Your answers help us understand your relationship with stress and identify your primary wellness goal.

We encourage you to retake the questionnaire every month to monitor your progress and reflect on how your experience with stress evolves.

Your responses will be saved in Settings (accessible via the gear icon at the top left of the Now screen).

The next section provides a brief introduction to the app. You'll find key terms related to stress and usage, including:

• Stress Gauge

• Calm Zone

• High Reactivity

• Check-in

• Check-in Vibrations

• Sleep

• Insights by AI (Reflections)

At the end, you’ll be prompted to enable NOWATCH notifications. These notifications will remind you when your battery is low and invite you to complete a Check-in.

Finally, review the onboarding screen about setting up your NOWATCH — a reminder of the steps we covered at the start of this guide.