I can’t see my Overview data

Why can't I see my Overview data?

When you start using the app, some metrics available in the Overview screen appear right away, while others unlock as your device collects more data. This gradual rollout helps build reliable personal baselines, so your insights become more accurate and meaningful over time.

Consistently wearing your NOWATCH supports this process and unlocks deeper, more personalized insights.

Metric availability requirements

Available as long as you wear the watch

• Daily Sleep Duration

• Daily Sleep Regularity (wake-up time and bedtime)

• Daily Sleep Heart Rate Variability (HRV)

• Daily Activity Duration - this metric is calculated based on your age and heart rate data.

Available after the Reactivity Monitor becomes available

• Daily Stress Duration (it also needs at least 6 hours of data per day)
• Daily Stress Recovery
• Daily Stress Frequency

Available with at least 6 hours of data per day

• Typical Stress Frequency

• Daily Resting Heart Rate (RHR)

Available after 7 nights of data

• Typical Skin Temperature

7 nights of sleep data means that the app must have detected sleep, and/or that sleep was logged manually, for 7 consecutive nights.

Available after 10 days of wear in the past month with at least 6 hours of data per day

• Typical Stress Duration

• Typical Stress Recovery

• Typical Stress Duration Range

• Typical Stress Recovery Range

• Typical Sleep Duration

• Typical Resting Heart Rate (RHR) Range

• Typical Sleep Heart Rate Variability (HRV)

Available after 14 days of wear in the past month

• Activity Regularity

I meet the requirements, but still don’t see data

• Make sure your data is syncing correctly. Learn how in this article.

• Check your Timeline for any data gaps and review how to avoid them in this article.

• Confirm you’re connected each time you open the app. Learn more in this article. 
• Ensure the sensors on the back of your watch light up while wearing it. This confirms that data is being collected. If they’re off, follow this article to troubleshoot.

Still need help?

Contact our Customer Care team and share screenshots of the data recorded in the Timeline for the hours and days required based on each metric. This helps us investigate and support you more efficiently.