Why is the Set the time button missing

• Why is the Set the time button missing?
• Troubleshooting steps
  • Toggle Bluetooth off and on
  • Reboot your NOWATCH
  • Reset your mobile phone
  • Last resort: Factory reset

Why is the Set the time button missing?

The Set the time button lets you recalibrate your NOWATCH B's watch hands directly from the app. You'll find it in the Device Details screen. Tap the watch icon in the top right corner of the Now tab to access it.

If the button isn't visible, the app may not have captured your device type information. This can happen after a connectivity issue between your NOWATCH and the app.

Troubleshooting steps

Toggle Bluetooth off and on

1. Open your phone's Settings and turn Bluetooth off.
2. Wait a few seconds, then turn it back on.
3. Open the NOWATCH app, go to Device Details, and reconnect.

If your device type now appears and Set the time is available, no further steps are needed.

Reboot your NOWATCH

If toggling Bluetooth didn't help, try rebooting your device.

Didn't you feel a vibration? The battery may be too low. Fully charge your NOWATCH X or NOWATCH B, then repeat the steps above.

Reset your mobile phone

If you're still having the same issue, reset your mobile phone. Get the details per platform below.

iOS

Settings → General → Transfer or Reset iPhone → Erase All Content and Settings

Android

Settings → General Management (or System) → Reset → Factory Data Reset. Exact steps vary by Android manufacturer (Samsung, Google, etc.).

Last resort: Factory reset

If the steps above didn't resolve the issue, perform a factory reset.