Learn why your NOWATCH battery drains after charging and how to check if it's the charger, watch, or another issue.
If your NOWATCH battery remains fully drained after charging, there may be an issue with how the device is charging or with the device itself. Follow the checks below to confirm everything is working as expected.
Check that the charger is working correctly
Access the following articles based on your NOWATCH model to ensure you are positioning the device correctly on the charger and everything is working as expected.
Check that the watch is responding after charging
1. Check if the sensors light up
Wear the watch on your wrist and check whether the green LED sensors on the back light up. If the sensors are not lighting up, follow the troubleshooting steps to fix the issue.
2. Reboot the watch to confirm it vibrates
Find step-by-step instructions on how to reboot your device in this article.
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