In this article, we’ll walk you through where we ship, what to expect after placing an order, how long delivery usually takes, and how you can manage your delivery if plans change.
Regions
We currently ship to the following regions:
- European Union
- United Kingdom
- Switzerland
- Norway
- United States
- Canada
Regulations currently limit shipping to other countries, but we’re actively exploring ways to expand to more regions.
What to expect after placing your order
We aim to process new orders within 2 business days. If you’d like to make any changes before your order ships, reply to your order confirmation email as soon as possible, and we’ll do our best to accommodate your request in time.
All orders are shipped with DHL Express, using express delivery, and track and trace.
As soon as your order is on its way, you’ll receive another email from us with your DHL Express tracking code, so you can follow your delivery every step of the way.
Delivery timelines
Delivery timelines may vary depending on local handling and customs processing:
1 business day within the Benelux area
2–4 business days within the EU, EEA, and Switzerland
Up to 5 business days to the United States and Canada
For customers outside the EU, DHL Express acts as the customs broker for your shipment, handling customs clearance on your behalf — and because we ship Delivered Duty Paid, there are no additional customs duties or fees for you to pay.
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