How to care for your NOWATCH X disc – NOWATCH Help

Learn how to safely clean, place, and remove your NOWATCH X Time, Stone, or Metal disc, and how to choose the right one for your activity.

Disc care

Disc care

Remove the disc for regular cleaning

Remove and clean your disc with a microfiber cloth regularly to prevent it from getting stuck.

Do not force the disc

Never push or pull it in or out of the case. Instead, use the magnet on the back of the charger to safely insert or remove the disc. Learn more about this here.

Small suction cup use

If the disc becomes stuck and you can't remove it from the case, use a small suction cup to gently lift it out without damaging the device.

How to remove the disc with the suction cup

Make sure the surface is clean and dry: Wipe the disc lightly so the suction cup can grip properly.
Press the suction cup firmly onto the disc: Place it in the center if possible and press down to create a good seal.
Pull gently but steadily: Hold the NOWATCH with one hand and pull the suction cup straight up with the other. No twisting or sudden jerks. Slow and steady works best.
Remove the disc: Once it loosens, the disc should come off smoothly.

Helpful tips

If it doesn’t come off on the first try, reposition the suction cup and try again.
Avoid using sharp tools or excessive force. This can damage the device.
If the suction feels weak, slightly moisten the suction cup (just a bit).

Choose the right disc for your activity and lifestyle

Avoid wearing the Time Disc during high-impact activities, as repeated impact may cause it to loosen or fall out. Learn more about which discs are best suited for different activities and lifestyles in this article.