Data syncing is slow or stuck

• Good-to-knows and tips
• Step 1: Restart the app
• Step 2: Reboot your watch

Good-to-knows

• Syncing may take longer if the app hasn’t been opened for several hours.

• Large data transfers (for example, after sleep) can increase sync time.

• Keep both the app and firmware up to date to benefit from the latest improvements and fixes.

• Allow the app to run in the background, even overnight, to support faster and more reliable data syncing.

• Learn more about data syncing best practices and what to expect in this article.

If data syncing is still stuck, check out the steps below to fix the issue.

Step 1: Restart the app

1. Fully close the NOWATCH app

2. Reopen it

3. Check if the sync bar appears

4. Wait up to one minute for syncing to complete

Step 2: Reboot your watch

If syncing is still not progressing, try rebooting the watch to resolve the issue.