Date & Address
To make the delivery experience as smooth as possible, we offer DHL On-Demand Delivery (ODD), giving you control and flexibility over how, where, and when your parcel is delivered. With DHL ODD, you can adjust your delivery to suit your schedule and preferred location.
DHL On Demand Delivery Options:
Deliver My Package on Another Day: Change the delivery date to one that’s more convenient.
Deliver My Package to Another Address: Update the delivery address within the original country.
Deliver My Package to a Safe Place: Authorize release to leave the package in a safe place.
Deliver My Package to My Neighbor: Have the package left with a neighbour, reception, or guard.
Deliver My Package to a DHL Service Point: Hold for pick-up at one of the 84,000 DHL Service Points worldwide.
Request to Store My Package: Use the vacation hold option to store your parcel for up to 30 days.
For more information or to make changes to your delivery, please visit the DHL On-Demand Delivery page. If you have questions or need assistance, feel free to contact our Customer Care team. We’re here to ensure your delivery is convenient and flexible.