Returns & Refunds

We understand that sometimes a product may not meet your expectations, and you may wish to return it.

To initiate a return, please follow the steps below:

1. Contact Customer Care to request a return label.

2. Pack all items from the shipping list in the original packaging.

3. Hand it to DHL Express

   • Schedule a pick-up here.

   • Drop-off at a Service Point.

We aim to process returns within 2 business days of delivery. Depending on your payment method, refunds are credited within 2–10 business days.

Select Purchase Terms & Conditions to review our policies in more detail. If you have any questions, feel free to reach out to our Customer Care team.