Reboot & Factory Reset
Sometimes, a reset can help resolve issues with your NOWATCH. There are two types of resets: a Reboot and a Factory Reset, each designed for specific situations.
A Reboot is helpful if you’re experiencing:
Pairing difficulties.
No vibration, which may indicate a low battery.
Sensors not turning on.
A Factory Reset, which can be performed in-app or manually, is recommended when:
You’d like to pair your NOWATCH with a new mobile device.
As a last troubleshooting step, guided by our Customer Care team.
Choose the option that best suits your needs to proceed.