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To resolve any issues with updating the firmware on your NOWATCH device, please follow these steps:

  1. Ensure your device is sufficiently charged.

  2. Ensure your device is on the charger: Keep your NOWATCH on the charger while updating the firmware.

  3. Check your internet connection: Try switching between 5G and WiFi.

  4. Wait and try again: Sometimes, you may need to wait out temporary issues with downloading the update.

  5. Contact Support: If the issue persists, please reach out.