Beta Group and Features
The BETA group offers early access to new and experimental features before they’re released to the wider public. As a beta tester, you play a valuable role in shaping the future of NOWATCH by sharing feedback that helps us refine and improve the app.
How to request BETA access
Open the app and tap the Now tab.
Tap the gear icon (Settings) in the top left corner of the screen.
Under Settings, tap Request BETA.
Once your request is approved, you may be required to install a custom firmware update.
How to submit Feedback
If you notice a bug or unexpected behavior, simply shake your phone while the NOWATCH app is open to report the issue.
A pop up will open up, select your desired option:
Report a bug
Suggest an improvement
Ask a question
Make sure your email address is correct, and add a brief description of your request. A screenshot will be attached automatically.
You can also include additional visuals by starting a screen recording, taking a screenshot, or selecting a file from your gallery at the bottom of the screen.
When you're ready, tap the paper plane icon in the top right corner to send your request.
Your message will be received by our Technical Team, and our Customer Care Team will follow up to support you.
How to turn off Beta access
If you're part of the Beta group, but wish to return to the standard experience, you can easily turn off Beta access by following these steps:
Open the app and tap the Now tab.
Tap the gear icon (Settings) in the top left corner of the screen.
Under Settings, select Beta Features.
Toggle off all options or the specific feature you wish to disable.
To enable Beta access again, simply toggle the options back on.