About section
The About section gives you quick access to key resources. You can contact our Customer Care team directly through the app, browse helpful articles in our Help Center, and review important documents like our Terms & Conditions and Privacy Policy.
How to access the About section
Open the app and tap the Now tab.
Tap the gear icon (Settings) in the top left corner of the screen.
Scroll to the About section.
What you'll find in the About section
1. Contact support
When tapping this option, your default email app will open (or you’ll be asked to choose one). Device and platform details are added automatically—this helps our technical team better understand and resolve any issues.
2. Help Center
Access our Help Center directly through the app to find helpful guides and information about the product, app features, onboarding, orders and shipping, troubleshooting, and frequently asked questions (FAQ).
3. Terms & Conditions
Access our Terms and Conditions to review the legal guidelines for using NOWATCH, including details on usage rights, intellectual property, data handling, third-party content, and more.
4. Privacy policy
Access our Privacy Policy to learn how we handle your data—including details on information collection, cookies, third-party services, security measures, and more.