NOWATCH is now Polsen Health

Would you like to learn why we're changing our brand name? Get the details in our blog.

Practical questions you may have

Will my current NOWATCH still work? 

Yes. Nothing changes about the hardware or the app apart from the name changing and the logo in the app store. Your app, your data, your account: all still there and everything works safely. The only different thing is what's printed on the box next time.

Will I still be able to purchase accessories or replacement items for my current NOWATCH model? 

Yes, all NOWATCH X and NOWATCH B accessories are available and won't be discontinued in the short and mid-term. You can still purchase them via our webshop or flagship store in Amsterdam.

Why do the watches still say NOWATCH? 

For now, these products are still called NOWATCH. It’s just our company that has evolved to a new title. 

What about my order, warranty, return window, or support ticket? 

All of it carries over: same team, same policies, just a new name on the emails from here on.

How can I reach the Customer Care team now? Is anything changing? 

Nothing changes in terms of how to reach us. For bugs, app-related issues, or feedback, report them by shaking your phone in the app. For any other issues, questions, or requests, please reach out via our Help Center webform or live chat function.